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Virus after using wpe protection

Posted: Sat Aug 12, 2023 10:06 am
by mpjaps
When i use the antiwpe.dll plugin that was sent to me my files are then considered a virus locally on windows as well as on the windows online verification on this website: https://www.microsoft.com/en-us/wdsi/filesubmission

Any other anti-virus is also detecting this as a virus, as soon as i unmark the antiwpe.dll my files are fine but i need this protection as its the reason i bought a license. i need a solution to this please.

Re: Virus after using wpe protection

Posted: Mon Aug 14, 2023 6:49 am
by Enigma
Hi, to solve false positive detection you can:
1. Sign protected file with code signing certificate, usually false detections gone after that
2. Submit file to antivirus developers, as to fix problem. Have you tried to do that?

Re: Virus after using wpe protection

Posted: Mon Aug 14, 2023 1:07 pm
by mpjaps
I have tried running the protected file with antiwpe through various anti-virus verifications and they all get detected. Can you please try and replicate using the antiwpe on a file to see if its detected as well? as mentioned this only happens when i use the wpe plugin. If i need a new version im happy to upgrade. a code signing certificate did not help as well.

Re: Virus after using wpe protection

Posted: Mon Aug 14, 2023 4:22 pm
by Enigma
Code signing certificate does not help? Can you send us protected and signed file at support@enigmaprotector.com, we will check if everything is done correctly.